Privacy Policy - TristanDevX

Privacy Policy

Effective Date: July 1, 2026

X Video Chat LiveTalks ("the App") is developed and published by TristanDevX ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the X Video Chat LiveTalks mobile application.

By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with it.


Information We Collect

Depending on how you use the App, we may collect the following information.

Information You Provide

When using the App, you may voluntarily provide:

  • Display name or nickname
  • Gender (if selected)
  • Country or region (if selected or automatically detected)
  • Messages sent through text chat
  • Reports and feedback submitted by you
  • Information you provide when contacting customer support

You are responsible for ensuring that any information you share is accurate and does not violate the rights of others.


Automatically Collected Information

When you use the App, certain information may be collected automatically, including:

  • Device model
  • Operating system version
  • App version
  • Device identifiers
  • IP address
  • Language settings
  • Approximate country or region
  • Network information
  • Crash reports
  • Diagnostic information
  • Usage statistics
  • Connection timestamps

This information helps us operate, improve, and secure the App.


Camera and Microphone

The App requires access to your device's camera and microphone to provide live video and voice communication.

Camera and microphone are used only while participating in a video call or when permission has been granted by you.


Random Matching

The App randomly connects users for video calls and text chat.

To establish these connections, we may temporarily process technical information such as:

  • Anonymous user identifiers
  • Connection status
  • Device network information
  • Session identifiers

This information is used solely to establish and maintain communication sessions.


How We Use Your Information

We use collected information to:

  • Provide random video calling and text chat services
  • Match users for communication
  • Maintain service quality
  • Improve application performance
  • Detect abuse and fraudulent activity
  • Prevent spam and malicious behavior
  • Respond to user reports
  • Enforce our Terms and Conditions
  • Improve user safety
  • Comply with legal obligations


User Communications

Messages you send through the App are processed to deliver them to the intended recipient.

We may process message-related information when necessary to:

  • Deliver messages
  • Prevent spam
  • Detect abuse
  • Investigate reported violations
  • Comply with applicable laws


Reporting, Blocking, and Moderation

To maintain a safe community, users may report or block other users.

When a report is submitted, we may collect:

  • Report reason
  • Report timestamp
  • Anonymous identifiers of involved users
  • Relevant session information
  • Supporting evidence where applicable

Reports are reviewed to investigate violations of our Terms and applicable laws.


Child Safety and CSAE Policy

Protecting children is one of our highest priorities.

The App has a zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE), Child Sexual Abuse Material (CSAM), child grooming, child exploitation, or any content or behavior involving the sexual exploitation of minors.

Users are strictly prohibited from:

  • Sharing CSAM or exploitative content
  • Requesting or distributing such material
  • Grooming or attempting to exploit minors
  • Using the App to facilitate child exploitation
  • Impersonating minors for exploitative purposes

If we become aware of such activity, we may:

  • Immediately suspend or permanently terminate the offending account
  • Remove related content
  • Preserve information as required by law
  • Report the activity to appropriate law enforcement authorities or relevant child protection organizations where legally required

Users can report inappropriate behavior directly through the App.


Content Moderation

We may use automated systems, human review, or both to identify content and behavior that violates our policies.

This includes detecting:

  • Harassment
  • Hate speech
  • Violence
  • Sexual exploitation
  • Spam
  • Fraud
  • Illegal activities
  • Impersonation
  • Malicious behavior

Violations may result in warnings, temporary restrictions, or permanent account suspension.


Third-Party Services

The App may use third-party services that help us operate and improve our services.

Depending on your version of the App, these services may include:

  • Google AdMob (advertising)
  • Google Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Messaging
  • WebRTC communication services

Each third-party provider has its own privacy practices, and we encourage users to review their respective privacy policies.


Advertising

If advertising is displayed within the App, advertising partners may collect certain device information to provide relevant advertisements and measure advertising performance.

These third parties operate under their own privacy policies.


Log Data

When an error occurs while using the App, we may automatically collect diagnostic information including:

  • IP address
  • Device information
  • Operating system
  • App version
  • Date and time of use
  • Error logs
  • Diagnostic data

This information is used solely for troubleshooting and improving service reliability.


Cookies and Similar Technologies

The App itself does not use browser cookies.

However, third-party services integrated into the App may use cookies, mobile identifiers, SDKs, or similar technologies to provide analytics, advertising, fraud prevention, and other functionality.


Data Retention

We retain information only as long as necessary to:

  • Provide the App
  • Maintain security
  • Resolve disputes
  • Enforce our policies
  • Comply with legal obligations

Information that is no longer required is securely deleted or anonymized where reasonably practicable.


Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


International Data Transfers

Depending on your location, your information may be processed or stored in countries other than your own where our service providers operate.

By using the App, you consent to such transfers where permitted by applicable law.


Children's Privacy

The App is intended only for users who meet the minimum age permitted under applicable law in their jurisdiction.

The App is not directed toward children.

If we discover that a child has provided personal information in violation of applicable laws or our policies, we will take appropriate steps to remove the information and restrict or terminate access where appropriate.

Parents or guardians who believe their child has provided information through the App may contact us for assistance.


Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact information below.


Links to Third-Party Websites

The App may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.


Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes become effective when the updated Privacy Policy is published. Continued use of the App after changes are posted constitutes acceptance of the revised Privacy Policy.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Developer: TristanDevX

Application: X Video Chat LiveTalks

Email: tristandevx@zohomail.in